Small business, 10000 contacts

Close vs Keap

Marcus Taylor
Data refreshed on: 22nd February 2023
Fact checked by Anna Hamzah

Compare Close and Keap head-to-head to find the right platform for you business. We may receive a commission if you sign up with a company below.

Close

Visit website
14-day free trial included

Keap

Visit website
14-day free trial included
🏆 Recommended for you

Who uses it and why?

77% of Close's small business users are very satisfied with it.
😃Great
Great satisfaction score · all users
No data for Keap
No data for Keap
no data
👍

Good CRM functionality for sales teams making lots of calls.

👎

Lacks key marketing automation features

👍

Well-known for its advanced event-based marketing automation builder.

👎

There interface can be quite complicated to use.

What people are saying

3.7 · 1 ratings

It's primarily a CRM for small sales teams with email marketing available on its professional plan.

3.8 · 443 ratings

Enterprise users often highlight Keap's deep integration into their business.

Chief Growth Officer, Hownd
Eric Keosky
Chief Growth Officer, Hownd

We're saving 5x on our prior spend. I added simplicity, ease of use, and full team engagement.

MiSyte
Jamie Gilleland
MiSyte

Ultimately, ALL the success MiSyte.com has enjoyed comes back to my decision to purchase Keap.

Used Close before?

Rate your experience

😣
🙁
😐
🙂
😄

Used Keap before?

Rate your experience

😣
🙁
😐
🙂
😄

Your recommended plan

Professional
$/mo
for up to 75K contacts

14-day free trial

Free migration

No cancellation fees

Pro
$/mo
for up to 10K contacts

14-day free trial

Migration services available

No cancellation fees

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

Facebook Ads

Google Ads

Google Analytics

Salesforce

Shopify

WooCommerce

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

Facebook Ads

Google Ads

Google Analytics

Salesforce

Shopify

WooCommerce

Zapier

Compare more...
Compare more...

Close has 1 plan starting at $99/mo. This plan is the cheapest based on your list size & requirements.

$99/mo is lower than the average cost of $194/mo for plans that cover 10K contacts. This plan comes with 75000 contacts.

$0$72$144$216$289

Keap has 2 plans starting at $289/mo. This plan is the cheapest based on your list size & requirements.

$289/mo is higher than the average cost of $194/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$72$144$216$289

Used Close before?

Rate your experience

😣
🙁
😐
🙂
😄

Used Keap before?

Rate your experience

😣
🙁
😐
🙂
😄

Keap vs Close: Which is right for you?

While Keap is used by more businesses, 76.89% of Close users are more satisfied with their experience on average.
In this interactive guide, we’ll help you decide which email software platform is right for your business using qualitative and quantitative data. If you haven’t already, we recommend entering your contact list size, budget and type of business above – as this information is used to personalise the recommendations in this article.
Jump to:

1. Does Keap or Close offer lower pricing?

The amount you pay for email marketing software is often in proportion to the number of contacts you’ll be emailing. Based on 10000 contacts the average monthly cost is around $194.
At your current list size, Close is the more affordable option.
But how does their pricing compare as your list grows? The table below outlines how much you could expect to pay if your list were to double or triple in size.
10K contacts
$99/mo
10K contacts
$289/mo
20K contacts
$99/mo
20K contacts
$409/mo
30K contacts
$99/mo
30K contacts
Custom $
Visit website
14-day free trial included
Visit website
14-day free trial included
Close is the most affordable platform today, and will also provide you with affordable list growth longer term.
However, we’d recommend visiting Close and Keap's pricing pages to get a precise quote based not just on your list size but also your feature requirements.
While it’s useful to compare pricing head-to-head like this, it’s also important to remember that Close and Keap may provide different levels of value to your organisation.
Which brings us neatly onto our next question.

2. Which platform is more feature-rich: Keap or Close?

Here’s a list of some of the common email marketing features that you’ll find in both tools, as well as those available in only Keap or Close.

Website personalization

Website personalization

Transactional email

Transactional email

Sub-accounts

Sub-accounts

Social Publishing

Social Publishing

Social Engagement

Social Engagement

Social Campaigns

Social Campaigns

Social Ads

Social Ads

SPAM check

SPAM check

SMS

SMS

Retargeting

Retargeting

RSS campaigns

RSS campaigns

Push Notifications

Push Notifications

Post purchase automation

Post purchase automation

No-code customization

No-code customization

Landing pages

Landing pages

In-app messaging

In-app messaging

Event-based automation

Event-based automation

Event & webinar marketing

Event & webinar marketing

Coupons and promotions

Coupons and promotions

Conditional content

Conditional content

Calendaring

Calendaring

ABM

ABM

A/B Testing

A/B Testing

3. Does it integrate with your tech stack?

Your email marketing performance depends on sending the right message to the right person at the right time. As such, it’s particularly important that your choice of software connects seamlessly with your existing tools and technology.

Calendly

Calendly

Google Ads

Google Ads

Google Analytics

Google Analytics

Facebook Ads

Facebook Ads

Salesforce

Salesforce

Slack

Slack

WordPress

WordPress

Zapier

Zapier

Which tool should you choose?

The best way to decide which email marketing tool is right for you is to try them out for real.
Thankfully both Keap and Close offer free trials that you can sign up for to explore their platforms and decide which one is most suitable for your business.

About the author

Marcus Taylor

Marcus Taylor is the Founder & CEO of Venture Harbour. Marcus is also an early-stage tech investor & the youngest Patron of The Prince's Trust.