Small business, 10000 contacts for $10 - $250/mo

8 Email Marketing Tools with Email Support

Marcus Taylor
Data refreshed on: 22nd February 2023
Fact checked by Anna Hamzah

Our algorithm used 113k data points to whittle 678 email marketing tools down to 8 with the best performance among small businesses. We may receive a commission if you sign up with a company below.

Your results (8)

ActiveCampaign

Visit website
14-day free trial included

Klaviyo

Visit website
Start for free

ConvertKit

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14-day free trial included

Moosend

Visit website
1 month free trial included

Constant Contact

Visit website
1 month free trial included

ClickFunnels

Visit website
14-day free trial included
🏆 Recommended for you
1 of 7

Who uses it and why?

78% of ActiveCampaign's small business users are very satisfied with it.
😃Great
Great satisfaction score · all users
77% of Klaviyo's small business users are very satisfied with it.
😃Great
Great satisfaction score · all users
60% of Elastic Email's small business users are very satisfied with it.
🙂Good
Good satisfaction score · all users
55% of Benchmark Email's small business users are very satisfied with it.
😐Okay
Okay satisfaction score · all users
No data for ConvertKit
No data for ConvertKit
no data
No data for Moosend
No data for Moosend
no data
No data for Constant Contact
No data for Constant Contact
no data
No data for ClickFunnels
No data for ClickFunnels
no data
👍

Exceptional range of features, customer support & integrations.

👎

CRM functionality is okay but not great.

👍

Good segmentation and a wide variety of native integrations.

👎

Relatively expensive compared to other options.

👍

Scalability and API documentation is very good.

👎

Email marketing automation functionality is basic.

👎

For the same price there are more established, higher-quality alternatives.

👎

Their free plan is often critiqued for being too limited in functionality.

👍

Easy to use with some surprisingly advanced features (e.g. weather triggers)

👎

Lightweight on features in comparison to similarly-priced tools.

👍

An affordable and simple email marketing tool.

👎

Lacks advanced features and reporting is relatively basic.

👍

Good for businesses looking to visually build sales funnels with upsells, offers and membership areas.

What people are saying

4 · 588 ratings

SMBs users often highlight ActiveCampaign's high deliverability, quality of reporting & ease of use.

3.8 · 81 ratings

Users tend to highlight Klaviyo's ease of use, setup flexibility and reporting functionality.

4.3 · 140 ratings

Enterprise users often highlight Elastic Email's deliverability and developer experience.

· no ratings

Users often highlight Benchmark being user-friendly and easy to create templates.

· no ratings

ConvertKit is most-used by bloggers and content creators looking to build a mailing list.

· no ratings

Users tend to highlight how affordable and easy to use Moosend is.

1.4 · 701 ratings

Users tend to highlight Constant Contact's email list management features and streamlined functionality.

· no ratings

SME users often highlight the effectiveness and intuitiveness of building sales funnels inside ClickFunnels.

Growth Marketing Manager at Narrative
Taegan Baxter
Growth Marketing Manager at Narrative

In terms of features, I love using ActiveCampaign’s powerful automation builder. More generally, I love the sense of momentum I get from ActiveCampaign and their drive to continue to constantly improve their product.

Senior Ecommerce Manager, Living Proof
Ilana Cohen
Senior Ecommerce Manager, Living Proof

We’ve definitely been able to grow our email list since switching to Klaviyo. We’ve run different programs like sample programs and exclusive access to product launches through social and using our website. And through that, we’ve been able to segment our list and send more customized emails to these subscribers.

Co-founder, Poptin
Tomer Aharon
Co-founder, Poptin

Elastic Email has probably one of the highest email deliverability rates on the market. Besides this, the pricing is very affordable and scalable, the API is documented and easy to use, and the editor works great too.

Owner, A&J King Bakery
Andy King
Owner, A&J King Bakery

Constant Contact is my marketing department.

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Used Elastic Email before?

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Used ConvertKit before?

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Used Constant Contact before?

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Your recommended plan

Lite
$/mo
for up to 10K contacts

14-day free trial

Free migration

No cancellation fees

Email
$/mo
for up to 10K contacts

Start for free

Free migration

No cancellation fees

Unlimited
$/mo
for up to 10K contacts

Start for free

Free migration

No cancellation fees

Pro
$/mo
for up to 10K contacts

Start for free

Free migration

No cancellation fees

Creator
$/mo
for up to 10K contacts

14-day free trial

Free migration

No cancellation fees

Pro
$/mo
for up to 10K contacts

One month free trial

Free migration

No cancellation fees

Core
$/mo
for up to 10K contacts

One month free trial

Free migration

No cancellation fees

Basic
$/mo
for unlimited contacts

14-day free trial

Free migration

No cancellation fees

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

Features

A/B Testing

Drag and Drop

Event-based automation

Pre-Designed Templates

Segmentation

Integrations

ClickFunnels

Facebook

Google Ads

Google Analytics

Squarespace

Unbounce

WordPress

Zapier

ActiveCampaign has 3 plans starting at $139/mo. This plan is the cheapest based on your list size & requirements.

$139/mo is higher than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$40$80$120$160

Klaviyo has 2 plans starting at $150/mo. This plan is the cheapest based on your list size & requirements.

$150/mo is higher than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$40$80$120$160

Elastic Email has 2 plans starting at $35/mo. This plan is the cheapest based on your list size & requirements.

$35/mo is lower than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$40$80$120$160

Benchmark Email has 2 plans starting at $89/mo. This plan is the cheapest based on your list size & requirements.

$89/mo is lower than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$40$80$120$160

ConvertKit has 2 plans starting at $100/mo. This plan is the cheapest based on your list size & requirements.

$100/mo is lower than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$40$80$120$160

Moosend has 1 plan starting at $160/mo. This plan is the cheapest based on your list size & requirements.

$160/mo is higher than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$40$80$120$160

Constant Contact has 2 plans starting at $80/mo. This plan is the cheapest based on your list size & requirements.

$80/mo is lower than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with 10000 contacts.

$0$40$80$120$160

ClickFunnels has 2 plans starting at $97/mo. This plan is the cheapest based on your list size & requirements.

$97/mo is lower than the average cost of $106/mo for plans that cover 10K contacts. This plan comes with unlimited contacts.

$0$40$80$120$160

Used ActiveCampaign before?

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Used Klaviyo before?

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😐
🙂
😄

Used Elastic Email before?

Rate your experience

😣
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Used Benchmark Email before?

Rate your experience

😣
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😄

Used ConvertKit before?

Rate your experience

😣
🙁
😐
🙂
😄

Used Moosend before?

Rate your experience

😣
🙁
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🙂
😄

Used Constant Contact before?

Rate your experience

😣
🙁
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🙂
😄

Used ClickFunnels before?

Rate your experience

😣
🙁
😐
🙂
😄

How to choose email marketing software with email support

While most email marketing tools offer email support it's sometimes only available on the higher pricing tiers, making it important to only compare vendors offering this support based on your budget.
Having analysed 678 different tools across 113k data points, we’ve found 10 tools that offer email support and should meet your needs. In this interactive guide, we’ll help you whittle this down to a small handful of tools to consider.
🪄 This guide is personalised to you based on your contacts, budget and business type. If you haven’t already entered these, we recommend doing so to improve this guide.

1. What’s your budget?

How much you spend on email marketing software is going to depend on the size of your contact list, the features you need and what your organisation can afford to invest in an email marketing platform.
Based on 10000 contacts, the average monthly cost of an email marketing tool with email support is $154/month which is within your current set budget of 250 (if this is inaccurate you can change it above).
While it’s true that you get what you pay for with email marketing software, this doesn’t necessarily mean that the cheaper platforms are worse.
Firstly, effective email marketing is about communicating the right message to the right person at the right time – at scale. The more leads you have (and the higher value they are) the higher the potential ROI of your email marketing activity.
As a small business with 10000 contacts, you'll most likely get a better ROI with a mid-level/premium platform that offers functionality beyond basic newsletters.
Secondly, the price you pay today is unlikely to be the price you pay one year from now. As such, it’s prudent to consider how much you might pay if your mailing list doubled or tripled. Don’t worry, we’ve done the maths for you for the top three tools!
10K contacts
$139/mo
10K contacts
$150/mo
10K contacts
$35/mo
20K contacts
$229/mo
20K contacts
$400/mo
20K contacts
$90/mo
30K contacts
$339/mo
30K contacts
$700/mo
30K contacts
$145/mo
Visit website
14-day free trial included
Visit website
Start for free
Visit website
Start for free
Elastic Email is the most affordable platform today, and will also provide you with affordable list growth longer term.
Lastly, while it’s helpful to have a clear budget in mind it’s also worth noting that the features (and therefore the results you can produce) with different tools are different. At 10000 contacts, you'll have plenty of scope to improve your results with features like A/B testing and automation sequences, so it makes sense to consider these in your evaluation process.
Which brings us neatly onto our next question.

2. What features do you need?

Besides needing email support, it’s worth considering what other critical features you might need from your email marketing software.
Most basic features like templates, an easy-to-use visual editor, and segmentation are table stakes and found in virtually all tools. You may, however, want to consider some of the more unique email marketing requirements that your team needs.
As an
you might want to consider ruling out any tools that don’t offer advanced marketing automation, as this is essential for creating user journeys that nurture and engage your prospects.
If there are any specific features that you need, you can enter them here to automatically filter out any of the 10 tools that don’t have them.

3. Does it integrate with your tech stack?

At a minimum, your email marketing software should communicate with whichever platform you use to collect and store customer or user data. This not only helps you hit your marketing objectives by having up-to-date segment information, but it also makes personalising your emails (and therefore increasing engagement) much easier.
As a small business you’ll also want to consider whether or not it’s important for your email marketing software to integrate with:
  • Any reporting tools or dashboards you use
  • Any marketing channels you heavily use (e.g. Google Ads, Instagram Ads)
  • Any internal communication or project management tools you use as a team
While it’s ideal to find an email marketing platform with the native integrations that are critical to your business, most tools rely on integrating with a service like Zapier, Make or Automate.io that enables you to connect almost any imaginable combination of tools.
Feel free to enter any integrations you need in the box below to further whittle down your list of 10 email marketing tools.

4. What do other companies like you think?

The email marketing software recommendations on StackUp are made algorithmically – and most influenced by Satisfaction Score.
This score is based on 100,000’s of ratings we’ve collected from real users of these tools. The reason we use this metric is that it highlights the platforms that deliver a good overall experience.
This matters because, let’s face it, every email marketing tool says the same thing – easy to use, a wide range of templates and lots of features.
Yet, much of what separates the wheat from the chaff is revealed through actual usage. From email deliverability rates, to support quality, security and platform stability, these are all things that can make or break an email marketing tool.
Satisfaction Score is a good proxy for this, as the tools with low scores are typically plagued by these issues, whereas those with high scores tend to get these things right.
Based on this, our algorithm has recommended ConvertKit as the best-fit for your business with the highest user satisfaction score.

5. Can you try it for free?

All email marketing providers worth considering will offer a free trial. If not, that should probably trigger some alarm bells.
The top three recommendations above all offer free trials, and we’d recommend signing up for a trial with at least two of them so you can make a good comparison.
We hope this data-led approach has helped narrow your search and find the right email marketing service for you.
  1. ActiveCampaign (here's the link to start a 14 day free trial- no credit card required)
  2. Benchmark Email (here’s the link to start a 14 day free trial - no credit card required)
  3. Moosend (here’s the link to start a 30-day free trial - credit card required)

About the author

Marcus Taylor

Marcus Taylor is the Founder & CEO of Venture Harbour. Marcus is also an early-stage tech investor & the youngest Patron of The Prince's Trust.